Hi Everybody (especially you Fraught),
Well my BT package arrived, (on time) and I was up and running in about ten minutes. About 8 hours earlier than they said...so
WELL DONE BT .....(when you get it right you do a good job but when you mess up you should go the extra inch and put things right.)
My friend struggled along until late today when he phoned to say "I have my Business Broadband up again "!

"but werent you changing over"? "Wasnt that when the trouble started?"
{I think they have made him be grateful for anything that connects to the internet }!!
He will post up his account of BTas soon as he is satisfied that his connection is secure (so with his bad luck it may be a while

) and BT have a chance to explain .
Aol havent cut me off yet...I can still access my account. Yes,I have told them I dont want it anymore and they have given me my closure number etc. and after 12 years I have moved on. I do hope they dont charge me for extra time after I have moved on.
They also sent me the Agreement and Terms etc....I cannot say anymore about it right now because I need to run it by a legal mind first. .... but I will later.
My personal conclusion on reading it was, that we dont have any

Privacy seems a non event to.
Mice Fraught? What happened to rodent control? It comes free from the council. A cat maybe (just for the week?).
Well today was a walk in the park for me BT wise...do hope it stays that way.
Anne